Decoran by Fiberpol (“Decoran”, “we”, “us” or “our”) is a brand of Fiberpol Inc. These Terms of Use govern your access to and use of the Decoran by Fiberpol website, including its content, enquiry forms and related online features (the “Website”).
Please read these Terms carefully before using the Website. By using the Website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, please discontinue your use of the Website.
These Terms apply to use of the Website. They do not replace the terms of a quotation, order, sale, fabrication, installation, warranty or other agreement for products or services.
Any purchase or project will be subject to the applicable terms provided and agreed as part of that transaction. If these Website Terms conflict with an agreed project or sales contract, that contract will govern the relevant transaction, subject to applicable law.
You may use the Website to learn about Decoran products and services, explore colours and applications, access care information, and contact us about a project or quotation.
You may view, download and print reasonable extracts for your personal use or internal project planning, provided that you retain any copyright and ownership notices and do not misrepresent the content or its source.
If you submit an enquiry on behalf of a business or another person, you must have authority to do so.
You must not:
The Website provides general information about Decoran solid surface products, colours, applications and related services. We take reasonable care to keep this information accurate and current, but errors or omissions may occur.
Product ranges, colours, specifications and availability may change. Please confirm the details relevant to your project with our team before making a purchase or final selection.
Any availability statements, lead times or completion estimates shown on the Website are indicative unless expressly confirmed in your agreed quotation or contract. Updates to Website information do not change an existing agreement with you.
Images, colour swatches, renderings and project photographs are provided to illustrate products, finishes and possible applications. Their appearance may vary according to lighting, photography, screen settings, scale and the material itself.
We recommend reviewing a physical sample and confirming your chosen colour and finish with our team before approving fabrication or placing an order. Small samples may not show the full distribution of patterns or particles across a finished installation.
Accessories, fittings, cabinetry and other items shown in images are not included unless expressly identified in your quotation or contract. Nothing in this section removes your rights concerning goods supplied by description or sample.
Submitting an enquiry or quotation request through the Website does not, by itself, place an order, reserve stock or create a contract for fabrication, supply or installation. An automated acknowledgement confirms receipt only.
Unless expressly stated otherwise, prices or promotional information displayed on the Website are general information and are not a binding offer. Where prices are displayed, the accompanying information should identify the applicable currency, tax treatment and any stated exclusions.
Project pricing may depend on material selection, measurements, design, edge profiles, cut-outs, fabrication requirements, access and installation conditions. Please refer to your formal quotation for the confirmed scope, price, validity period, payment requirements and acceptance process.
A contract is formed through the acceptance process specified in the applicable quotation or agreement, which may include electronic acceptance. These Terms do not impose additional deposit or payment conditions.
Website content is general guidance and does not replace project-specific technical advice, professional assessment or the instructions supplied with your product.
Measurements or drawings submitted through the Website are used for initial assessment unless otherwise agreed. Final dimensions, site conditions, design requirements and suitability should be confirmed through the project approval process before fabrication begins.
Follow the care and maintenance instructions applicable to your installed product. Contact us if you are unsure about a cleaning product, repair method or proposed application. Website guidance does not replace any applicable warranty or statutory rights.
Unless otherwise indicated, the Website and its text, designs, logos, graphics, photographs and other content are owned by or licensed to Fiberpol Inc. and are protected by applicable intellectual property laws.
The Decoran and Fiberpol names, logos and brand elements may not be used in a way that implies an unauthorised association, endorsement or approval.
Except for the permitted uses in these Terms or uses allowed by law, you must obtain written permission before reproducing, adapting, distributing or commercially using Website content. Third-party names and marks remain the property of their respective owners.
When submitting project details, photographs, plans, drawings or other materials, please ensure that they are accurate to the best of your knowledge and that you have the necessary permission to share them.
You retain ownership of your materials. You grant Fiberpol Inc. a non-exclusive permission to use, copy and share them with relevant staff and service providers only as reasonably necessary to assess your enquiry, prepare a quotation or carry out services you request, subject to our Privacy Policy and any agreed confidentiality obligations.
Submission does not give us permission to publish your project, photographs or personal information for marketing. Any such use will require a separate appropriate permission or other lawful basis. Please do not submit payment card details, passwords or unnecessary sensitive personal information through general enquiry forms.
Our Privacy Policy explains how we collect, use and protect personal information submitted through or collected in connection with the Website. Please read it alongside these Terms.
Cookie and tracking choices are managed through the controls described in the Privacy Policy and any cookie settings available on the Website. Agreement to these Terms does not itself constitute consent to optional cookies or marketing communications.
The Website may include links to third-party websites or content. These are provided for convenience and do not necessarily imply endorsement.
We do not control third-party websites and are not responsible for their content or independent practices. Their own terms and privacy policies may apply. This does not exclude any responsibility that Fiberpol Inc. has under applicable law for services it provides or engages on your behalf.
We take reasonable steps to maintain the Website, but do not promise that it will always be available, uninterrupted or free from errors or security threats.
We may temporarily restrict access for maintenance, updates or security reasons. You are responsible for using appropriate security precautions on your own devices and for keeping your software up to date.
We may restrict access where reasonably necessary to address misuse, a security risk or a breach of these Terms. Any restriction will not remove rights or obligations under an existing customer contract.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
Nothing in these Terms restricts rights or remedies available under applicable consumer protection or other mandatory laws, including rights relating to defective goods or services.
Subject to those protections, Fiberpol Inc. is not responsible for loss that was not reasonably foreseeable as a result of a breach of these Terms, or loss caused by your unlawful use of the Website. We do not exclude responsibility for loss caused by our failure to exercise legally required care.
These Website Terms do not determine liability arising from the supply, fabrication or installation of products. That liability is governed by applicable law and the relevant customer agreement.
We may update the Website and these Terms to reflect changes to our services, technology or legal requirements. Updated Terms will be posted on this page with a revised effective date.
Material changes will be brought to users’ attention by reasonable means appropriate to the change. Changes apply prospectively and do not retrospectively alter an existing order, contract or accrued right. Where legally required, we will obtain agreement to revised terms.
These Terms are governed by the laws of Barbados. The courts of Barbados have non-exclusive jurisdiction over disputes relating to them, subject to any mandatory rights you may have to bring a claim elsewhere or rely on protections available under applicable law.
If you have a concern about the Website, please contact us so that we can try to resolve it. Contacting us first is encouraged but is not a condition of exercising a legal right or making a complaint to an appropriate authority.
If a provision of these Terms is found to be unlawful or unenforceable, it will not apply to that extent. The remaining provisions will continue to apply where they can operate lawfully and fairly without it.
A delay in exercising a right does not by itself mean that the right has been waived.
For questions about these Terms or use of the Website, please contact:
Fiberpol Inc.
Decoran by Fiberpol
Newton Plantation
Christ Church
Barbados
Telephone: +1 (246) 428-2920
Email: info@fiberpol.com
You may also contact us through the contact form available on the Decoran by Fiberpol website.
