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Privacy Policy



Effective date

October 1, 2026

Decoran by Fiberpol (“Decoran”, “we”, “us” or “our”) is a brand of Fiberpol Inc. This Privacy Policy explains how Fiberpol Inc. collects, uses, stores and protects personal information when you visit or interact with the Decoran by Fiberpol website (the “Service”).

By using the Service, you acknowledge the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Service

The Decoran by Fiberpol website and any related online services operated by Fiberpol Inc.

Personal Data

Information relating to an identified or identifiable living individual.

Usage Data

Information collected automatically through use of the Service or from the Service’s infrastructure, such as information about page visits and browsing activity.

Cookies

Small files stored on your computer, mobile device or other device when you visit a website.

Data Controller

The person or organisation that determines how and why Personal Data is processed. For the purposes of this Privacy Policy, Fiberpol Inc. is the Data Controller of your Personal Data.

Service Provider or Data Processor

A third party that processes information on our behalf or provides services that support the operation of the Service

User or Data Subject

Any individual using the Service whose Personal Data may be collected or processed.

2. Information We Collect

We may collect different types of information in order to provide, maintain and improve our Service and respond to enquiries from customers.

Personal Data

When you use our Service, request a quote, make an enquiry, submit a form or otherwise contact us, we may ask you to provide information including:

  • First and last name
  • Email address
  • Telephone number
  • Address, parish, city, state, province or postal code, where applicable
  • Information relating to your project, enquiry or requested service
  • Information you voluntarily provide through forms or correspondence
  • Cookies and Usage Data

We may also use your contact information to send you news, updates, offers, promotional information or other communications that may be relevant to you. You may opt out of marketing communications at any time.

Usage Data

We may automatically collect information about how the Service is accessed and used.
This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type
  • Pages visited
  • Date and time of visits
  • Time spent on pages
  • Referring pages or websites
  • Unique device identifiers
  • Other diagnostic and technical information

3. Cookies and Tracking Technologies

We may use cookies and similar technologies, including tags, pixels, scripts and analytics tools, to understand how visitors interact with our website and to improve its performance.

Cookies may be used to:

  • Operate essential website functions
  • Remember preferences and settings
  • Analyse website traffic and visitor behaviour
  • Improve website functionality and performance
  • Maintain security
  • Support advertising and marketing activities, where applicable

You can configure your browser to refuse cookies or notify you when cookies are being sent. Some parts of the Service may not function correctly if cookies are disabled.

Types of cookies we may use include:

  • Session Cookies
- Used to support the operation and functionality of the website.
  • Preference Cookies
- Used to remember choices and settings.
  • Security Cookies
- Used to support the security and integrity of the Service.
  • Analytics and Marketing Cookies
- Used, where applicable, to understand website activity, measure marketing performance and deliver relevant advertising.

 

4. How We Use Your Information

Fiberpol Inc. may use information collected through Decoran by Fiberpol for purposes including:

  • Providing and maintaining the Service
  • Responding to enquiries and quote requests
  • Communicating with prospective and existing customers
  • Providing customer support
    Processing requests relating to our products and services
  • Improving our website, customer experience and services
  • Analysing website usage and performance
  • Monitoring and maintaining the security of the Service
  • Detecting, preventing and addressing technical issues
  • Communicating changes to our services
  • Sending news, offers, product information and marketing communications where permitted
  • Fulfilling contractual and legal obligations

5. Legal Basis for Processing

Where applicable data protection legislation requires a legal basis for processing Personal Data, we may process your information because:

  • It is necessary to provide a product or service you have requested
  • It is necessary to perform or prepare to enter into a contract with you
  • You have provided your consent
  • Processing is necessary for our legitimate business interests and those interests are not overridden by your rights
  • Processing is necessary to comply with a legal obligation

Where we rely on consent, you may withdraw that consent where permitted by law.

6. Retention of Data

We retain Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

Information may also be retained where necessary to:

  • Comply with legal or regulatory obligations
  • Maintain appropriate business and transaction records
    Resolve disputes
  • Establish or defend legal claims
  • Enforce our agreements and policies

Usage Data may generally be retained for shorter periods unless it is required for security, analytical or operational purposes or a longer retention period is required by law.

7. Transfer of Data

Your information may be processed or stored using systems, service providers or servers located outside Barbados.

Data protection laws in other jurisdictions may differ from those applicable in Barbados.

Where Personal Data is transferred internationally, Fiberpol Inc. will take reasonable steps to ensure that appropriate safeguards are in place and that the information is handled securely and in accordance with applicable data protection requirements.

8. Disclosure of Information

We may disclose Personal Data when we reasonably believe disclosure is necessary to:

  • Comply with a legal or regulatory obligation
  • Respond to lawful requests from government or regulatory authorities
  • Protect the rights, property or interests of Fiberpol Inc.,
  • Decoran by Fiberpol or others
    Prevent or investigate suspected fraud, misuse or wrongdoing
  • Protect the safety of our customers, website users or the public
    Protect against legal liability

We may also share Personal Data with trusted Service Providers where reasonably necessary for them to perform services on our behalf.

9. Security of Your Information

The security of your Personal Data is important to us.

We use reasonable administrative, technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through the Service.

10. Your Data Protection Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your Personal Data.

These may include the right to:

  • Request access to Personal Data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your Personal Data in certain circumstances
  • Request restriction of processing
  • Object to certain types of processing
  • Request a portable copy of certain Personal Data
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications
  • Lodge a complaint with an applicable data protection authority

We may need to verify your identity before responding to certain requests.

Your rights may be subject to exceptions and limitations under applicable law.

11. Service Providers

We may use third-party companies and service providers to operate, maintain, analyse, market or improve the Service.

These providers may have access to Personal Data where necessary to perform services on our behalf and are expected to handle that information appropriately and only for the purposes for which access has been provided.

These services may include:

  • Website hosting and maintenance
  • Website analytics
  • Customer enquiry and form-management systems
  • Email and communications platforms
  • Digital advertising platforms
  • Website security services
  • Other technology and business-support providers

12. Analytics

We may use third-party analytics tools, including Google Analytics or similar services, to help us understand how visitors use the Service.

These services may collect information such as pages visited, time spent on the website, device information and interactions with website content.

Google provides additional information about its privacy practices and controls through its Privacy & Terms resources.

Where available, users may also use browser settings, cookie controls or tools provided by analytics providers to limit certain forms of tracking.

13. Advertising and Remarketing

We may use advertising and remarketing services to communicate with people who have previously visited our website or interacted with our content.

These services may use cookies, pixels or similar technologies to measure advertising activity and deliver advertising based on previous website interactions.

Advertising platforms may include services provided by organisations such as Google and Meta.

You may be able to manage personalised advertising through your browser settings, cookie preferences or the advertising preference controls provided by the relevant platform.

14. Links to Other Websites

Our Service may contain links to websites operated by third parties.

If you follow a third-party link, you will be directed to a website that is not controlled by Fiberpol Inc. or Decoran by Fiberpol.

We encourage you to review the privacy policies of third-party websites before submitting Personal Data to them.

Fiberpol Inc. is not responsible for the privacy practices, security, content or operation of third-party websites or services.

15. Children’s Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect Personal Data from children under 18.

If you are a parent or guardian and believe a child has provided Personal Data to us, please contact us. If we become aware that Personal Data has been collected from a child without appropriate authorisation, we will take reasonable steps to remove the information.

16. Marketing Communications

Where you have requested information from us, made an enquiry, become a customer or otherwise provided appropriate permission, we may contact you with information about Decoran by Fiberpol products, services, promotions and related updates.

You may opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication, where available, or by contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary administrative or service-related communications.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal requirements.

Any revised Privacy Policy will be published on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to remain informed about how your information is handled.

18. Contact Us

If you have questions about this Privacy Policy, how your Personal Data is handled or your data protection rights, please contact:

Fiberpol Inc.
Decoran by Fiberpol
Newton Plantation
Christ Church
Barbados

Telephone: +1 (246) 428-2920
Email: info@fiberpol.com

You may also contact us through the contact form available on the Decoran by Fiberpol website.

Explore complete kitchen and interior solutions.

For Cabinety, kitchens, closets and broader interior projects, visit Novus Interiors, Fiberpol’s specialist interiors brand.

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